Delivery platforms bring customers and visibility, but commissions can eat most of your margin. Before you decide which channels to keep, you need a clear answer: what do you really pay to Glovo, Wolt and Bolt Food in 2026?
Commissions at a glance
The base commission is a percentage of order value. In the Romanian market, typical figures are:
| Platform | Typical commission | Watch out for |
|---|---|---|
| Glovo | ~30–36% | May add delivery and service fees on top |
| Wolt | ~20–30% | Higher for premium services or exclusivity |
| Bolt Food | ~25–30% | Varies by agreement and city |
Rates vary by contract, city and the visibility package you pick. Treat them as a starting point, not a fixed truth.
The hidden costs that wreck your margin
- Service and delivery fees stacked on top of commission.
- Promotions and discounts co-funded by the restaurant (BOGO, free delivery).
- In-app advertising to rank higher in the listing.
- Cancellations and missed orders — a direct loss plus a worse rating.
How to work out your real margin
Take a typical order and subtract everything: food cost, commission, fees, your share of promotions and labour. Example for a €20 order at a 33% commission:
€20 order − €6.60 commission − €6 food cost − €1 packaging = €6.40 left, before labour. Add a 15% promo and the margin gets close to zero.
That is why two things matter enormously: not losing orders and seeing the real numbers per platform, not just the gross total in each app.
See exactly what each platform costs you
EatDeck pulls orders, menus and reports from Glovo, Wolt, Bolt Food and Uber Eats into one screen — so you can see your real margin per channel.
Request free access →How to reduce the impact of commissions
- Compare net margin per platform, not gross commission.
- Cut operational losses — see why you lose orders and ratings.
- Keep menus and stock in sync to avoid cancellations — see the sync guide.
- Over time, build your own channel too, where the margin stays entirely yours.
FAQ
Which platform has the lowest commission?
It depends on contract and city. Wolt often starts lower than Glovo, but the real difference only shows after fees and promotions. Compare net margin, not the headline percentage.
Can I negotiate the commission?
Sometimes, especially at high volume or with exclusivity. Come to the conversation with your real per-platform margin numbers — which is why having them centralised matters.
Is it worth being on every platform?
Usually yes, for visibility — but only if you can run them efficiently from one place. See how to manage every platform from one screen.
