You raise a price by €0.50. Now you have to change it on Glovo, then Wolt, then Bolt Food, then Uber Eats — each with its own panel. Do that a few times a week and mistakes are inevitable: different prices per platform, "sold-out" items still being ordered, menus that don't match.
Why sync matters
- Cancellations — the most common cause is a sold-out item still showing as available.
- Lower ratings — the customer gets something different from what they expected, or the order is cancelled.
- Eroded margin — a price not updated on one platform means you sell at a loss.
- Wasted time — managing 4 menus by hand is repetitive, error-prone work.
Best practices for menu and stock
- One source of truth for menu, prices and availability.
- Real-time availability sync — sold out means sold out everywhere, in seconds.
- Consistent prices (or intentionally adjusted per platform, not by accident).
- Identical descriptions and allergens, to avoid complaints.
Update once, it changes everywhere
With EatDeck you update the menu and availability once, and the change lands on Glovo, Wolt, Bolt Food and Uber Eats.
Request free access →How a unified dashboard helps
Instead of opening four panels, you manage the menu once and the change propagates. When an item runs out, you mark it sold out once and it disappears everywhere — exactly what prevents cancellations and bad ratings. It is also the basis for correctly understanding your margin per platform.
FAQ
Can I have different prices per platform?
Yes, and sometimes it makes sense (different commissions). What matters is that the difference is a decision, not a leftover mistake.
How fast should a sold-out item disappear?
Ideally in real time. The longer it lags, the more orders you risk for something you no longer have — and the more cancellations.
Is sync worth it if I have a single restaurant?
Yes. Even one location on 3–4 platforms means dozens of manual updates a month. See also how to manage everything from one place.
